Legal Notice
1. Company Information
Company Name (Chinese): Haiansiwojixieshebeiyouxiangongsi
Company Name (English): SWANSOFT Machinery Co., Ltd
Registered Address (China): No.8 Xiaoxing Avenue, Chengdong Town, Hianan 226600 China
EU VAT Registration Information:
- German VAT Number: DE346340048
- French VAT Number: FR17914224258
- Italy VAT Number: IT11962800964
- Spain VAT Number: ESN0175492H
- Poland VAT Number: PL5263488295
Chinese Registration Number: 913206210884380222
Legal Representative: Chao Wang
2. Contact Information
Email Address: service@swansoft.eu
Telephone Number: +86 13390933600
3. Business Scope
Our company is mainly engaged in the R&D, sales, and related technical services of electric gardening tools and electric hydraulic tools; import and export of goods and technologies (excluding goods and technologies prohibited by the state or requiring administrative approval). Specific products include but are not limited to: electric pruning shears, battery chainsaws, electric hydraulic pipe crimpers, electric hydraulic cable crimpers, and related accessories.
4. Website Liability Statement
1. This website swansoft.eu is operated by SWANSOFT Machinery Co., Ltd. All content is produced in accordance with the laws and regulations of the EU and target markets (Germany, France, Italy, etc.), and we strive to ensure its accuracy and completeness, but we do not guarantee the absolute timeliness and error-free nature of the information.
2. Product images, specifications, prices, and other information on the website are for reference only. The actual product shall be subject to the specifications confirmed in the order; the price includes VAT (Value-Added Tax) of the corresponding country (19% in Germany, 20% in France, 22% in Italy, etc.).
3. Our company shall not be liable for any direct or indirect losses arising from the use of this website or reliance on the information on the website, unless such losses are caused by the intentional misconduct or gross negligence of our company.
4. Third-party links on the website (such as Idealo, Amazon) are provided only for the convenience of users. Our company shall not be liable for the content, services, or compliance of third-party websites.
5. Data Protection and Privacy Policy
Our company strictly complies with the EU General Data Protection Regulation (GDPR) and data protection laws of each target market, and respects and protects users' personal data. For details on the collection, use, storage, and protection of users' personal information, please refer to the Privacy Policy on this website.
6. Intellectual Property Statement
1. All intellectual property rights of the content on this website (including but not limited to text, images, logos, product designs, trademarks, etc.) belong to SWANSOFT Machinery Co., Ltd. Without authorization, no unit or individual may copy, disseminate, modify, or use the content without permission.
2. All products sold by our company have legitimate intellectual property rights or authorizations. If there is any dispute over third-party intellectual property rights, our company shall bear full responsibility, which has no connection with users or the Idealo platform.
7. Dispute Resolution and Applicable Law
1. Any dispute arising from the operation of this website, product sales, and related services shall first be resolved through friendly negotiation between the two parties; if negotiation fails, either party may file a lawsuit with the 「competent court at the location of the Chinese company」 or the 「competent court in the EU target market」.
2. This Legal Notice and the related services of this website shall be governed by EU law and relevant Chinese laws. If any clause conflicts with the laws of the target market, the laws of the target market shall prevail.
3. Link to the EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/odr/main/index.cfm?event=main.home2.show&lng=EN (Users can submit cross-border dispute complaints through this platform).
8. Additional Supplementary Provisions
1. Return Policy: Our company provides a no-questions-asked return service for at least 14 days. For specific terms, please refer to the 「Return Policy」 on this website.
2. Warranty Service: The electric tools sold by our company provide a warranty period of 2 years. For the warranty scope and process, please refer to the product description or contact customer service for consultation.
3. Effective Date: This Legal Notice shall take effect on the date of publication. If there are any updates, they will be prominently displayed on this website and shall automatically take effect after the update.